SHIPPING

 

FREE STANDARD SHIPPING ON U.S. ORDERS OVER $100

DOMESTIC SHIPPING POLICIES

WHEN WILL MY ORDER SHIP?
WE AIM TO SHIP ALL ORDERS AS QUICKLY AS POSSIBLE. PLEASE NOTE THAT TO KEEP OUR COSTS LOW AND PASS THOSE SAVINGS ON TO YOU, SOME ITEMS ARE MADE TO ORDER. THESE ITEMS MAY TAKE UP TO THREE BUSINESS DAYS FOR PRODUCTION BEFORE THEY SHIP. THIS PRODUCTION TIME DOES NOT INCLUDE HOLIDAYS.


WHAT ARE YOUR SHIPPING METHODS?
WE USE A VARIETY OF CARRIERS TO PROVIDE THE BEST SERVICE BASED ON YOUR LOCATION.  STANDARD SHIPPING ORDERS ARE SHIPPED VIA USPS, FEDEX, OR DHL.

HAWAII, ALASKA, U.S. TERRITORIES & APO/FPO: ALL ORDERS SHIPPING TO THESE LOCATIONS WILL BE SENT VIA USPS.


HOW CAN I TRACK MY ORDER?
ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL THAT INCLUDES A TRACKING NUMBER. YOU CAN USE THIS NUMBER TO TRACK THE STATUS OF YOUR PACKAGE DIRECTLY ON THE CARRIER'S WEBSITE.

SHIPPING RATES & DELIVERY

STANDARD SHIPPING
2 DAY SHIPPING
OVERNIGHT SHIPPING

FREE*
$25
$35

3-7 BUSINESS DAYS
2 BUSINESS DAYS
NEXT BUSINESS DAY

*FREE SHIPPING FOR US ORDERS OVER $75. US 48 MAIN LAND STATES ONLY

INTERNATIONAL SHIPPING POLICIES

WE AIM TO HAVE ALL ORDERS SHIPPED THE SAME BUSINESS DAY IF PLACED BEFORE 12PM EASTERN TIME. ORDERS PLACED FRIDAY AFTER 2PM EST WILL BE SHIPPED THE NEXT BUSINESS DAY. ALL INTERNATIONAL ORDERS ARE SHIPPED VIA DHL, AND ARE TYPICALLY DELIVERED WITHIN 7-21 BUSINESS DAYS FROM THE DATE THAT IT IS SHIPPED.

CUSTOMS, DUTIES & TAXES

ALL APPLICABLE CUSTOMS AND IMPORT DUTIES, FEES, TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER. WE SHIP PACKAGES BOTH DDU AND DDP. PACKAGES SHIPPED DDU WILL BE SUBJECT TO IMPORT FEES UPON COLLECTING THEIR PACKAGE. FOR PACKAGES SHIPPED DDP, DUTIES AND TAXES ARE COLLECTED AT THE TIME OF PURCHASE, AND NO ADDITIONAL AMOUNT IS OWED UPON FINAL DELIVERY.

CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF YOUR ORDER DIRECTLY ON YOUR PACKAGE. CUSTOMS AGENTS HAVE THE RIGHT TO RELEASE OR DENY RELEASE OF YOUR PACKAGE, AND IN RARE CASES, THEY MAY ALSO DELAY DELIVERY.

INTERNATIONAL RETURNS INITIATED DUE TO REFUSAL TO PAY DUTIES AND TAXES WILL BE SUBJECT TO A $25 RESTOCKING FEE WHICH WILL BE DEDUCTED FROM THE REFUND AMOUNT.

***ALL PRICES AND DEADLINES ARE SUBJECT TO CHANGE WITHOUT NOTICE THAT MAY BE CAUSED BY ECONOMIC IMPACTS, NATURAL DISASTERS, AND OTHER UNFORESEEN CIRCUMSTANCES THAT CAN IMPACT SUPPLY CHAIN AND LOGISTICS.